When to involve NB sales when a deal is churning (El Paso case study)

YO! I'd love to go over the expectation of webinar follow ups and how CS and Sales can work together.

Hubspot Hacks for Sales (and potenetially CS) - How Sales and CS can capitalize on data.

Competitor review/analysis: what are they doing (product and otherwise) and how are we combatting their developments

A competition. To find the next best idea.

Defining and Standardizing Across The Organization How We Refer To Our Products (Premium, Enterprise, Single Project, Multi-Project etc...)

Effective Strategies for Seamless Collaboration Between Sales and Customer Experience Teams!

Identifying CM opportunities - Pain points, Optimization, Key Decision Makers,

Strategy on handling MQ to SPP transitions; identifying challenges and finding best practices/resolutions.

Fundamentals of Finance for SaaS - what Sales & Success need to know.

Updates to Gainsight and our vision for the customer life cycle. How it all fits together.

Webinar Planning Working Session. (Finding examples, planning case studies, creating slides and talking points.)

SPP/CM Differentiators. "What we do well" brainstorming session.

What makes a good engagement? Best practices to help clients maximize our tools.

Making your tech stack work for you. Overview of our tools and best practices to own your day.

Q&A with a Local Engagement Practioner.

Workplace Personality Testing: Understanding Yourself and Collaborating Better with Colleagues

Social Pinpoint and CM: Product Q&A

Scaling SAAS: Social Pinpoint as a case study in North America.

Turing Single Projects into ARR: Strategy Session

Video Library Prioritization Session

Hubspot/Gainsight Functional Team Interactive Training Session